Patient Information

Initial Examination

Your dentist will begin by reviewing your medical and dental history and administering a dental exam. This exam will include a thorough examination of your gums, teeth, bite and jaw, an oral cancer screening and any required x-rays.

Based on these results and your history, your dentist will create a long-term dental treatment plan for you. We will also answer your questions about your oral health and treatment options.

Insurance & Payment Methods

At Arthur Dental, we offer direct billing to insurance companies, and we'll help you navigate our options for payment so you can focus on getting the dental care you need.

• Direct Billing to Insurance

  We offer direct billing with most insurance plans. For your convenience, we can submit your insurance claim electronically, which results in faster reimbursement, without needing for paper forms or signatures.

  Our administrative team can assist you in understanding your insurance plan better and can also send estimates to your insurance company prior to starting any major dental treatments. 

  Please bring your insurance plan information to your appointment.

• Payment Methods

  Any co-pays or amounts not covered by your insurance are your responsibility, and must be paid at the time of your appointment.

  We accept payment by cash, cheque, debit or most major credit cards.

Office FAQS

Read the FAQs to learn more about what you can expect at Arthur Dental. 

• Should I arrive early for my first appointment?

  Yes, please arrive 10 minutes early for your first appointment with us. This will give you time to fill out our New Patient form.

• What features does your clinic offer?

  Our clinic has a number of features, including:

  • Convenient Locations & Hours
  • Free On-site Parking
  • Quick Check-up Appointments
  • Short Wait Times

  Learn More About Our Practice

• How can I book an appointment?

  To book an appointment at Arthur Dental, please contact our office during our regular business hours.

• How do I cancel or reschedule an appointment?

  If you need to cancel or reschedule an appointment, please call us. Let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.

• Do you offer emergency appointments?

  If you are experiencing a dental emergency, please call us and we will make every effort to see you as soon as possible.

• Will you provide dental care to my child?

  Of course! Arthur Dental offers dental care for your entire family.

  Learn more about our Children's Services

• Do you provide services in any languages other than English?

  No, our office only provides dental services in English at this time.

• Does your clinic have on-site parking?

  Yes, we have free parking on-site that is available for all our patients. We can also be easily accessed by public transit.